Privacy Policy

Private Policy

Teeside Recruitment & Education Ltd

Teeside Recruitment & Education Ltd (“we”, “us”, or “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us, whether through our website, mobile applications, in person, or through any other communication channels.

We are a company registered in England and Wales under Company Number 15467745, with our registered office located at Halifax, Pellon, HX2 0EW.

Our practices are governed by the UK Data Protection Act 2018, the EU General Data Protection Regulation (GDPR) 2016, and other relevant data protection laws.

Our Commitment to Data Protection

At Teeside Recruitment & Education, we take data privacy seriously. We are committed to processing personal data lawfully, fairly, and transparently. We understand the importance of maintaining the confidentiality, integrity, and availability of your personal information and apply appropriate technical and organisational measures to protect it.

What Personal Information Do We Collect?

We collect various types of personal information depending on your relationship with us. The types of data we may collect include:

Basic Identification & Contact Details:

Full name, postal address, email address, phone number, date of birth, nationality, and gender.

Demographic & Sensitive Data:

Ethnicity, religion, marital status, disability status, sexual orientation (when necessary and legally allowed).
Trade union membership, criminal record (when required for certain applications).

Academic & Professional Information:

Educational qualifications, grades, transcripts, CV/resume, employment history, references, certifications, professional affiliations, and skills.

Application Information:

Details related to applications for courses, training programs, apprenticeships, or job placements, including motivations, personal statements, and course/job preferences.

Technical Data:

IP address, browser type and version, operating system, device type, time zone, and location data collected automatically when using our website or apps.

Usage Data:

Information about how you use our website, apps, emails, and online content—including session data, visited pages, referral sources, and interaction logs.

Marketing and Communication Preferences:

Your preferences for receiving communications from us, and your responses to our outreach.

How We Collect Your Information

We collect personal data through multiple sources, including:

Direct interactions: When you fill out forms, submit applications, send us emails, or speak with our representatives.
Website and mobile app use: Through cookies, tracking pixels, and analytics tools.
Third-party sources: Educational institutions, previous employers, references, recruitment partners, publicly available records (e.g., LinkedIn, UCAS), and background check providers.
Automated technologies: When you engage with our digital services, technical data is collected automatically.

Legal Grounds for Processing Your Data

We process your personal data only when a legal basis applies. This includes:

Consent:
Where you have provided explicit permission, such as opting into marketing communications or allowing us to share your data with a third party.

Contractual necessity:
When processing is essential to fulfil a contract with you—for instance, to submit an application to an institution or recruiter.

Legal obligation:
When required to comply with applicable laws, including safeguarding, anti-money laundering, fraud prevention, or regulatory reporting.

Legitimate interest:
When the processing is necessary for our business operations and does not override your rights. Examples include improving services, securing our systems, and conducting analytics.

How We Use Your Information

Your personal data may be used for one or more of the following purposes:

To process your course or job applications, including assessment, eligibility checks, submission to partner institutions, and outcome communications.
To provide personalised recommendations for training, apprenticeships, and job placements based on your interests and qualifications.
To maintain accurate records and manage our internal business processes.
To communicate with you regarding updates, offers, policy changes, support issues, or important account information.
To conduct customer service, resolve complaints, and respond to your inquiries.
To send you marketing communications tailored to your preferences and professional interests.
To improve and develop our services, website usability, and overall customer experience.
To comply with legal, regulatory, and contractual obligations.
To monitor website usage and user behaviour through analytics tools to improve performance and relevance.
To protect our systems, users, employees, and operations from unauthorized access, fraud, abuse, and other harmful activities.

Disclosure of Personal Information

We do not sell or rent your personal information. However, we may disclose it to trusted parties under the following circumstances:

Education and Employment Partners:
We may share your information with schools, colleges, universities, training providers, recruiters, and employers to facilitate applications or placements.

Service Providers:
We may engage vetted third parties to perform services on our behalf, including IT services, cloud storage, marketing, communications, auditing, analytics, and legal support. These entities are required to safeguard your data.

Legal and Regulatory Authorities:
We may share data when required by law or in response to legal requests, court orders, or regulatory obligations.

Public Interest & Safety:
Where necessary, we may disclose personal data to protect the rights, property, or safety of our users, staff, partners, or the public.

Other Third Parties (With Consent):
We may share your data with third parties not listed above, but only with your explicit permission or direction.

Data Security and Protection Measures

We have implemented strong physical, electronic, and administrative security protocols to protect your data from loss, misuse, alteration, or unauthorized access. These include:

SSL encryption and secure web hosting
Multi-factor authentication and access control
Regular internal data security audits
Employee training and data handling policies
Secure storage, backups, and data minimisation

Only authorised personnel with a legitimate need will access your personal information.

Marketing Communications

We may contact you with relevant educational or career-related updates, newsletters, event invitations, or promotional offers. We limit our outreach to no more than one marketing message per calendar month, unless a specific campaign or project requires more frequent contact.

We will only send you marketing messages where:

We have your consent;
We have a legitimate interest and you are a current client, partner, or applicant;
You have a pre-existing relationship with us through a contract or previous interaction.

You can unsubscribe at any time by emailing us or clicking the “unsubscribe” link included in marketing emails.

Cookies and Analytics

Our website uses cookies and similar technologies to enhance your experience, analyse site usage, and support marketing efforts.

Cookies collect anonymous data, including browser type, pages visited, and session duration. We use Google Analytics to monitor site performance and user engagement. This data does not personally identify you.

You can manage your cookie preferences through your browser settings or opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

Your Rights Under GDPR

As a data subject, you have the following rights:

To access the personal data we hold about you
To correct inaccuracies or update your personal information
To request the erasure of your data (“right to be forgotten”)
To object to or restrict processing where applicable
To request the transfer of your data to another provider (data portability)
To withdraw your consent at any time (where consent is the legal basis)
To lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact our Data Protection Officer using the contact details below.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, or reporting requirements.

In most cases, personal data will be retained for no longer than six years following the end of our relationship. When data is no longer required, we securely delete or anonymise it.

Children and Minors

Our services are primarily intended for users aged 18 and over. Individuals aged 16–17 may use our services to apply for courses or apprenticeships, provided we receive appropriate consent from a parent or guardian.

We do not knowingly collect or process data from children under the age of 16 without verified parental consent. If we learn that such data has been collected inappropriately, we will delete it promptly.

External Links

Our website may contain links to third-party websites or platforms. Please note that this Privacy Policy applies only to our site and services. We are not responsible for the privacy practices or content of external websites. You are encouraged to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data handling practices. Any updates will be posted on our website with the revised effective date.

We encourage you to review this policy periodically to stay informed of how we protect your information.